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NON TECHNICAL TRAINING COURSE - CUSTOMER FACING - "SELL YOURSELF"

Courses Content - To give a clear understanding of the opportunities your business is presented with. Grow your customer base, your income and ensure customer loyalty. Increase your rate of a First Time Fix and reduce repeat repairs. Communicate in the most effective and skilled manner to instill trust and demonstrate competence. Gain the competitive edge and grow your profits. Up-sell with confidence and increase revenues. Demonstrate value when presenting the invoice.

Testimonial

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OVER 60,000 PARTS UNDER ONE ROOF

Welcome to our second issue of Drive. We have quite a lot happening within HELLA and from the Irish aftermarket since our last edition. We have been busy working to improve our offer to our customers in all areas of the business. i hope you are seeing the results in our day to day dealings.

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